Customer Support
Customer Support
Xindao is a renowned supplier and designer of promotional items and gifts since 1986. We are a Dutch company working with design, marketing and distribution, creating items for the premium gift industry as well as for the retail market and which communicates the identity of companies and people. We provide products that differentiate by being usable, unique and affordable at the same time. It is our fight to stand out of the crowd. We have offices and agents in countries such as Sweden, Germany, England, France, Italy, Spain, the United States, Hong Kong and Shanghai. Our strong presence in China and our own design studio makes it possible to lead the development of our industry.
Xindao is ambitious, young at heart and creative! These qualities are reflected in the people who work for us all over the world.
Do you want to work in a successful and growing company?
For our office in Birmingham we are looking for an:
Customer Support:
Fulltime – start date: as soon as possible
You are part of the Inside Sales team, a back-office and sales team. In this position you build up and manage customer relations, calculate and follow-up on offers, enter and follow-up on orders, you pay attention to the needs of the customer and try to fulfill these within the possible opportunities. Furthermore, you will also be doing sales and cross-selling, pro active calling will also be a part of the position. You will be working together with the team and other departments in solving customer issues. Together with your team, you are responsible for achieving the sales targets for the UK market. You will contribute to the further professionalization of the team and the development of your position.
We ask:
· Level of education: Bachelor
· Commercial mindset
· Native English speaker
· 2 years’ experience in administration/customer service
· Good oral and written English
· Ability to work independently as well as being a team player
· Experience with MS Office and preferably with ERP systems
· Service- and customer oriented, committed, reliable
We offer:
· An interesting job in an informal working environment
· Growth and learning opportunities
· Remuneration in accordance with the market
· Good secondary terms of employment
If you are interested in this position and are confident you fit the description, please send your motivation and CV to Mr. P. Maye at [email protected]
For more information about Xindao visit www.xindao.com